What happens if I've lost my return label? 24 October 2022 08:15 Updated Please contact us via email at email@example.com to receive a replacement label. FLANNELS reserves the right to charge customers £10 for lost reusable returns packaging. Related articles My rental hasn't arrived. What do I do? Can I collect and return in store? Do you do next day delivery? What is a Security Deposit? What is Damage Protection?