My Account
- How do I contact FLANNELS Rental?
- How do I close my account?
- How do I view my rental history?
- Where does FLANNELS Rental deliver?
- How do I update my delivery address?
- What if I forget my password?
Renting
- Am I wearing clothes that other people have worn?
- Do you have a wait list for items?
- Does my FLANNELS gift card work for rental?
- Is there a penalty fee for a late return?
- Why is there an additional charge on my credit/debit card?
- Why is there a charge on my account if my rental has not yet been accepted?
Delivery and Returns
- Do I need to clean my rental before returning it?
- How do I return my rental?
- Can I collect and return in store?
- What happens if I've lost my return label?
- My rental hasn't arrived. What do I do?
- What happens if I am not in to accept the delivery?